Privacy Policy

Effective Date: Jan 01, 2025
Last Updated: Jan 01, 2025

Welcome to CRN Mentor ("Company", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains in detail how we collect, use, store, share, and safeguard your information when you visit our website https://crnmentor.com, contact us for services, or interact with our team in any capacity.

This policy applies to all users who access our services, including clients seeking Asset recovery, Crypto tracing, or general fraud assistance. Please read this policy carefully. By using our website or submitting your information, you consent to the practices described herein.

1. Who We Are

CRN Mentor is a professional cryptocurrency recovery firm. We specialize in helping victims of online scams, fraudulent investment schemes, wallet compromises, and phishing attacks recover lost or stolen cryptocurrency. Our services are available to clients globally.

2. Types of Information We Collect

We collect both personally identifiable information (PII) and non-personal technical data to provide efficient, secure, and customized cryptocurrency recovery services. Data is collected when you:

  • Fill out any of our forms (e.g., recovery request, contact form)

  • Engage with our support team

  • Subscribe to updates, newsletters, or SMS alerts

  • Use our live chat or interact via email, social media, or Telegram

  • Browse our website or click through our links

Information we may collect includes:

  • Full name

  • Phone number

  • Email address

  • Cryptocurrency transaction details (wallet addresses, platforms, dates, and amounts)

  • Device information (IP address, browser type, location, access times)

  • Any documents or proof of payment voluntarily submitted

  • Screenshots or chat logs (optional and only if relevant to your case)

3. How We Use Your Information

We use your personal information solely for legitimate business purposes, including:

  • Evaluating and managing your crypto recovery case

  • Verifying wallet and transaction history during investigations

  • Communicating updates or results of the recovery process

  • Improving the performance and user experience of our website

  • Preventing fraudulent claims and ensuring compliance with applicable laws

  • Sending educational resources, company updates, or promotional offers (optional and only with your consent)

We never use your data for automated decision-making or profiling.

4. Legal Basis for Processing (For EU, UK, and GDPR Compliance)

We process your personal data based on one or more of the following legal grounds:

  • Consent - You have given us clear permission to process your information for a specific purpose.

  • Contractual Necessity - Processing is necessary for performing a service contract with you.

  • Legal Obligation - We must process your data to comply with regulatory or legal requirements.

  • Legitimate Interest - We process your data to pursue our legitimate interests without infringing on your rights.

5. Data Retention Policy

We retain your information only as long as needed to:

  • Complete the recovery process

  • Fulfill legal, regulatory, or financial recordkeeping requirements

  • Resolve disputes or enforce our service terms

Once data is no longer required, it is securely deleted or anonymized.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. However, we may share it with:

  • Internal recovery experts handling your case

  • Secure third-party tools (e.g., email delivery services, analytics platforms)

  • Legal entities, law enforcement agencies, or regulators when required by law

All third parties are contractually bound to uphold confidentiality and process your data only for specified purposes.

7. Data Security Measures

We maintain strict administrative, technical, and physical safeguards to protect your personal data. This includes:

  • Secure socket layer (SSL) encryption

  • Firewalled hosting and IP monitoring

  • Multi-factor authentication for internal systems

  • Staff confidentiality agreements and data handling protocols

Despite these protections, no digital environment is entirely risk-free. We recommend that you take precautions when sharing sensitive data online.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • Right to Access - Request a copy of the personal data we hold about you.

  • Right to Rectify - Ask us to correct inaccurate or incomplete data.

  • Right to Erasure - Request deletion of your personal information.

  • Right to Object - Stop us from processing your data under certain circumstances.

  • Right to Withdraw Consent - Cancel your consent at any time.

To exercise these rights, email us at: info@crnmentor.com

9. Use of Cookies & Tracking Technologies

Our website uses cookies and analytics tools to:

  • Improve website performance and load times

  • Track visitor behavior for optimization

  • Remember user preferences and settings

  • Ensure secure navigation and form submissions

You can manage cookie settings in your browser. Disabling cookies may limit certain features.

10. Children's Privacy Policy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personal data from children. If you believe a minor has submitted personal data, please contact us so we can delete it promptly.

11. Third-Party Links Disclaimer

Our website may include links to third-party websites (e.g., Telegram, Discord, YouTube). These sites operate independently and have separate privacy policies. We do not accept responsibility for their content or handling of your information.

12. International Data Transfers

Because we operate globally, your data may be processed in countries outside your residence, including the United States. We ensure adequate data protection measures are in place, including secure transfer protocols and data agreements.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect updates in technology, law, or our services. When we do, we will revise the "Last Updated" date above and post the updated version on our website.

We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have any questions, requests, or complaints related to your privacy or data protection, please contact us:


Email: info@crnmentor.com
Website: https://crnmentor.com